A permission slip to raise questions

A permission slip to raise questions

Joe Murphy – Compliance & Ethics Professional – August 2015

permission slip

In the Compliance and Ethics field, we know that having a helpline or confidential reporting system is an essential part of a compliance program. This is typically a part of any governmental standard for programs. People need a way to raise questions and get advice to prevent wrongdoing.

And yet, when you talk with compliance and ethics people in the field, they will often tell you that the most important cases and leads walk in through the office door or call you directly without using the helpline (this was my experience when I was in-house). The helpline, in fact, is often filled with personnel issues and similar matters not at the core of compliance concerns. So are these calling systems really unnecessary or perhaps overrated in importance?

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